faq

Answers to Frequently Asked Automotive Questions in Surrey

Frequently Asked Questions


Q: What kind of warranty can I expect to receive with my repairs?

A:We offer a 20,000KM or 1-year (whichever comes first) warranty on parts and labour.


Q: My CHECK ENGINE LIGHT just came on! What should I do?

A:When the CHECK ENGINE LIGHT comes on it means there is a problem within the vehicle that is causing it to put out more emissions than it should. This sort of issue should be addressed right away in order to prevent any further damage to your vehicle. At Gary's Automotive we have the equipment to fix these issues properly.


Q: How often should I have my oil changed?

A:Most vehicles you want the oil changed every 5,000KM or 3 months whichever comes first. There are a few vehicles out there that have different intervals, so the best way to be 100% sure is to give us a call or e-mail us from the contact page.


Q: I want to keep my warranty; does this mean I have to take my vehicle to the dealer?

A:No, Gary's Automotive employs Red Seal technicians and provides warranty-approved work. If you are wondering if any service or repair we are performing on your vehicle is covered under warranty, feel free to ask!


Q: I have a bigger cube van or class-a motor home, is this something Gary's Automotive can work on?

A:Absolutely, we work on all sizes of vehicles, up to but not including vehicles with air brakes. We are also a designated ICBC inspection facility and can perform inspections on commercial vehicles, commercial trailers and private vehicles.

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